Walter D. Scott was the
first business psychologist. In the year 1900 he earned his doctorate with
William Wundt. He spent his career working on industrial/organization
psychology and for this reason he is know to be the founder of this area of psychology
in America. He spent time working at Northwestern University as an assistant
professor.
At this point in his
career, the head of the leading advertising agency, John Mahin, approached him.
Mahin strived to publish an advertising magazine and wanted Scott to write a 12
article series on the psychology of advertising. He agreed and collected 12 of
his articles and combined them to publish his first book in 1903 called The
Theory of Advertising. In 1908, he wrote another magazine series of 21 articles,
which he then used to publish his second book which he called The Psychology of
Advertising. He wrote articles on perception, suggestion, mental imagery,
illusions and the value of returning coupons even though he had no experience
in the advertising field. Scott justified his lack of experience
by explaining that as a psychologist he was knowledgeable and "trained in
experimental methods" that can be essential in advertising. These specific
concepts that Scott thought to be important in advertising consist of perception, learning, attention,
motivation, emotion, and memory.
Because of his great
success and work in his articles, Mahin and others promoted him to become the
leading psychologist on advertisement. Through his work he developed a theory
that consumers can be and are suggestible, that a person can be influenced
easily. Thus, coming up with two advertising methods. One method is called
direct command, which consists of using words, such as “use” or “get”, that are
direct, in headlines. Using words that are straightforward to the consumer was
believed to be compelling because they are action words, so that the consumer
would take action. Similar to the direct command method, the direct coupon was
also compelling because of its direct action. The consumer would have to take
the coupon, fill it out, and send it to the designated location. An additional
method was the mental imagery. This method consisted of a description of the
product was so detailed and specific that the consumer can feel, taste, touch, see,
or hear it. For example, advertising for a musical instrument enough that the
consumer can hear the sound of that instrument in their head, allowing them to
imagine what they could buy. These methods could inspire consumers to purchase
the product that is being advertised.
Benjamin, Ludy T. "The Birth of the New Applied
Psychology in America." Introduction. A Brief History of Modern
Psychology. 2nd ed. Malden, MA: Blackwell Pub., 2007. 107-08. Print.
2. Timeline: 1902 – Walter Dill Scott first psychologist
to actually collaborate with business and founder of the field Industrial
Psychology.
3.
This is Dover Castle. The picture was taken on Henry II’s
Great Tower, over looking Church of St Mary-in-Castro, Roman Pharos, and the
Port of Dover. (7/11/15)
Link To Dover Castle: http://www.english-heritage.org.uk/visit/places/dover-castle/
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